Telephone Banking

 Home /Services / Telephone Banking

Get instant access to your account information.

Bank when and where you want from the convenience of your cell phone. With telephone banking, you can obtain your account balance, activate your card, and so much more! Just call our Automated Telephone System at 1-866-385-3445 and use these command codes to navigate through the system.

  View Common Codes

Common Customer Issues Addressed with Telephone Banking:
Overdraft Protection
• Change Debit Card Pin
• Opt-in/out of Reg E
• Chargebacks
• Levies
• Process funds transfers from bank to bank
• Debit card disputes
• Posting order
• Rep payee accounts
How to use telephone banking

Please Note:
• You must be a CityNET Online Banking customer to use Mobile Banking. Your cell phone or mobile device must be equipped to access an Internet browser. Additional charges may apply for Internet usage depending on your wireless carrier. Please consult your wireless provider/carrier for details on correlated rates and charges. All terms and conditions applicable to Online Banking will apply to Mobile Banking.

What we Offer Telephone Banking comes with these features.

  • 24-hour access to IVR/automated system

  • Private, secure, and convenient

  • Access to combined history of pending and posted transactions

  • Included with any of our checking accounts

  • Access to pending direct deposits

  • No need to sit on hold during peak calling hours

  • Transfer funds

Reach Someone Helpful | 1 (866) 385-3444

About Us

We pride ourselves on our + years of serving our communities. At CNB, building relationships is not just a way of doing business; it's our passion.

Read more