Want to skip the phone call to customer service?
Message a live representative by using our new CNB Chat feature! CNB Chat is available within CityNET Online Banking via the app or on your desktop.
You may also chat with us by simply clicking the icon in the bottom right corner of our website.
How it works via CityNET:
• Log into CityNET
• Menu > Chat
• Ask your question
How it works via CNB1901.com:
• click the icon in the bottom right corner of our website to begin chatting with us.
CNB Chat hours-of-operation:
• Monday- Friday: 8 AM – 5 PM*
*If you message CNB Chat after hours, a customer service representative will respond to you the next business day.