CNB - Replacement Card Request

Replacement Card Request

* required field

Name of Cardholder: * Cardholder SSN(Last 4): * CNB Account # (linked to card being replaced): Daytime Phone #: *

Which debit card are you replacing? : * Last 4 digits of card you are replacing: Reason for replacement? : * Please Select "Card Control" under "Debit Card Services" and freeze or cancel this card immediately to prevent any further activity. Have you cancelled this card? : * Date your card was Lost, Stolen, Damaged, or Compromised: * Are there any unauthorized transactions on the cancelled card? : * For your security, please Select "Card Control" under "Debit Card Services" and freeze or cancel this card immediately to prevent any further activity. Because you have stated that you have unauthorized transactions, you must contact Customer Service (1-866-385-3444) or visit your local branch in order to obtain a new card. Has your address or other contact information changed in the last 30 days? : * If the address on file with us does not match the address indicated on this form, you must visit your local branch for reissuance of this card. Would you like a new card? : * Card may vary based upon account type

Do you agree to pay the $12 Card Replacement Fee? :

You can select your card image :

Select card gallery image Comanche Elite

Visa submits your updated card information to merchants with which you have regular reoccurring transactions. Would you like to opt out of this service? : What is this?

Visa automatically updates merchants that charge your debit card on a reoccurring basis. This may eliminate the need for you to contact those merchants to update your payment methods. Please note that City National Bank & Trust has no control over which merchants participate in this program with Visa. You do have the right to opt out of this service.

Would you like to choose a custom image from our card gallery for an additional $2, bringing your total Card Replacement Fee to $14? :

Please select your custom card image :

Address Line 1: * Address Line 2: City: * State: * Zip Code: *

For your security, please Select "Card Control" under "Debit Card Services" and freeze or cancel this card immediately to prevent any further activity. Because you have stated that you have unauthorized transactions, you must contact Customer Service (1-866-385-3444) or visit your local branch in order to obtain a new card.

Please call 866-385-8451 to activate and PIN your debit card upon receipt. You may activate your card by visiting Card Control in your CNB app.

Inside online banking, please visit the "Settings" tab, then "Address Change" to verify we have the correct contact information on file.

Print Copy for Your Records:
The status of your request will be confirmed through a secure message. Please check your messages often.